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Mostrando 8 de 8 obras en “experiencia del cliente”
Value Proposition Design: How to Create Products and Services Customers Want
Yves Pigneur
negocios
The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
G. Tomas M. Hult
satisfaccion del cliente
Value Proposition Design: How to Create Products and Services Customers Want
Alexander Osterwalder, Yves Pigneur
diseno de producto
Lean Retail
Marcos Álvarez
retail
Customer Experience: La fórmula del éxito para enamorar a tus clientes
Marcos Álvarez
experiencia del cliente
Human Retail
Marcos Álvarez
retail
The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
G. Tomas M. Hult, David Closs, David Frayer
satisfaccion del cliente
Retail Thinking: Un enfoque estratégico para transformar tu negocio
Marcos Álvarez
retail