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Portada de The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

G. Tomas M. Hult

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Portada de The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

G. Tomas M. Hult, David Closs, David Frayer

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