verificadoUpstream: The Quest to Solve Problems Before They Happen
por Chip Heath, Dan Heath · 2020
Sinopsis
El libro explora cómo prevenir problemas antes de que ocurran, en lugar de solo reaccionar a ellos. Analiza las barreras psicológicas que impiden el pensamiento preventivo y ofrece soluciones prácticas para abordarlas y lograr cambios sistémicos duraderos.
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